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Shipping & Returns

Shipping Information

  • Processing Time: Orders are typically processed within 1-2 business days.

  • Shipping Options: We offer standard and express shipping options at checkout. Delivery times vary based on your location.

  • Free Shipping: Enjoy free standard shipping on orders over [insert amount, e.g., $50].

  • Tracking: Once your order ships, you’ll receive a tracking number to monitor its journey.

Returns & Exchanges

  • Hassle-Free Returns: If you’re not completely satisfied with your purchase, you can return it within [insert number, e.g., 30 days] of receiving your order for a full refund or exchange.

  • Eligibility: Items must be unopened, unused, and in their original packaging to qualify for a return.

  • Return Process:

    1. Contact our customer service team at [insert email] to initiate a return.

    2. Pack the item securely and include your receipt or proof of purchase.

    3. Ship it back to our return address provided by customer service.

 

Refunds

  • Refunds will be processed within [insert time frame, e.g., 5-7 business days] after we receive your returned item.

  • Original shipping charges are non-refundable unless the return is due to a mistake on our part.

Need Help?

For any questions about shipping or returns, please contact us at [insert email] or call [insert phone number]. We’re here to assist you!

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Contact

France, Paris 75017
info@anqā.com

+33 754 156 587

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